Hotel Manager (Hawaiian Gardens, CA)

Job Description

Oversee all hotel operations and ensure that guests have a pleasant experience at our hotel and that it is run efficiently and profitably;
Oversee hotel administrative processes such as staffing, training, A/P, payroll and accounting to ensure proper planning and organization;
Plan, organize, and delegate daily operational activities against forecasted business volume;
Drive effective communication across all departments to ensure consistency, cohesiveness and understanding of objectives and priorities;
Address and respond to guest concerns, comments and compliments on travel review sites, in person, comment cards or other mediums;
Maintain integrity of the hotel's compliance with the company's safety and security program and ensure adherence to all company and brand policies, practices, procedures and guidelines;
Analyze and evaluate hotel performance by compiling statistics such as occupancy and labor reports and guest satisfaction index;
Make recommendations and implement necessary changes to meet and exceed company objectives;
Support sales and business strategies to maximize revenues and profitability;
Observe and monitor staff performance to ensure efficient operations and adherence to hotel policies and procedures;
Arrange for outside services and vendors, such as deliveries, laundry, maintenance and repair, and trash collection;
Perform marketing and public relations activities;
Meet with clients to schedule and plan details of conventions, banquets, receptions and other functions.


Minimum Requirements:

5 years’ hotel operations management experience;
Knowledge in business strategic planning, resource allocation, and human resources;
Ability to multi-task and effectively manage numerous priorities within a fast-paced environment;
Strong Communication and Leadership skills;
Computer literate in Outlook, Word, PPT, and Excel.


Apply to Hua Mei Investment Group LLC, 12441 Carson St. Hawaiian Gardens CA 90716